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Welcome to our new platform!
An upgrade with many benefits
Significantly improved performance
With our new platform, you get access to awesome performance in the form of faster servers and modern technology
Environmentally friendly services
We have moved into a climate-positive data center that is powered entirely by renewable energy.
User-friendly control panel
Our new control panel has been developed with the user in focus so that you can easily and smoothly manage your services.
Now you can pay with Swish
Once you have been upgraded to the new platform, you will easily be able to pay for your invoices and orders with Swish. But of course you can still pay by card or invoice.
More secue websites
With our new platform, your website is more secure than ever. They are now protected by even better firewalls and you can virus scan your pages in the control panel yourself.
Even more domains
We have now made it possible for you to register even more different types of top-level domains. How about .wiki or maybe .beer?
This is how the upgrade works
1. You will soon be upgraded to the new platform
We will upgrade all our customers to the new platform in several batches, all to ensure as smooth a transition as possible. The upgrade will begin in Q1 2022.
2. You will receive information from us via e-mail
When it’s your turn to be upgraded to the new platform, you will receive information from us via email.
3. When the upgrade is in progress
Once we have contacted you and prepared your upgrade, you may have questions and concerns. You will find our frequently asked questions and answers here.
Common questions and answers
When will I be upgraded to the new environment / platform?
The upgrade will begin during Q1 2022. All customers will be upgraded and the order will be based on which services are moved when. When it’s your turn to upgrade, you will receive more info from us via email.
What are the benefits of your new control panel?
The new control panel is designed with our customers in focus. It is easy to navigate and easy to use as well as flexible when it comes to improvements of functions in the future. For the slightly more advanced user, it will be noticed by a major improvement in expanded functionality that gives you as a customer greater freedom, expanded opportunities and more control.
Will the price of my services change?
During the past year, we have made some changes in our product portfolio, both in terms of packages and price, where increased performance and modern services in combination with maintained support have been the key words.
By changing platform, it gives us space to continue working on modernizing and at the same time opens up new opportunities for you as a customer, without it affecting your contract price in terms of the value of the service.
What do I need to do as a customer?
We take care of most things when upgrading, but there are some things that you need to change on your own. What you need to do during the upgrade depends on what services you have with us. You will receive information from us about what exactly you need to do when we prepare your upgrade.
Will this affect my support from you?
No! You will turn to the same competent support staff as before. Our local support will be available to you 365 days a year.
What do I do if I have forgotten my username or password?
If you have forgotten your current password for the control panel, we recommend our “Forgot your user information” function, which you can find at https://admin.websupport.se. There you enter your contact address or username to get a recovery link sent out.
Do you need help?
In our new knowledge database, you will find lots of useful information that will help you get started with the new platform. You will find information on everything from how to change your password to how to create a new website.